Ben & Jerry's Reviews

Based on 263 customer reviews from our shopper community, Ben & Jerry's's overall rating is 3.76 out of 5 stars and 84% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.8

263 Reviews

Overall Rating

5 Stars

61

4 Stars

159

3 Stars

1

2 Stars

4

1 Star

38

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (263)
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rollinsmindy1
May 08, 2023
"Friendly employees at friendly center…"
Friendly employees at friendly center Greensboro
Rayona super sweet.
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lazyswan271
April 08, 2023
"The worst ice cream made"
The worst ice cream made. The health damage this inferior product has caused us incalculable

Avoid Ben and Jerry's at all cost!
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goldenrabbit862
March 21, 2023
"Flavor of the Month: “Let Ukranians Die”"
A server tried to indoctrinate me about B&J owner’s opinion that the illegal occupation and murder of Ukrainians is none of America’s business. Apparently the high schooler (and owner!) haven’t paid attention to their European history lessons and have no idea what’s at stake. I won’t step into another B&J’s until they get themselves straight and apologize to the Ukrainian people!
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Ana.Chapman
March 19, 2023
"B&J Salted Caramel Almond is not good"
B&J Salted Caramel Almond is not good! Not enough salted caramel, tasteless chocolate, bland vanilla ice-cream. Do better!
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Beth.Harrison
February 16, 2023
"very good but kinda bad cuz of vegans"
it has amazing ice cream and my favourite is chocolate fudge but the vegan chocolate ice cream almost made me throw up
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TyroneBrown
February 15, 2023
"Fantastic taste and strategy to be…"
Fantastic taste and strategy to be applauded.
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ticklishbear754
February 14, 2023
"Best ice cream in the world"
Best ice cream in the world. Hats off to their ethics. Hope they will carry on coming up with more interesting products
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Alex.Dixon
February 14, 2023
"Best cheat meal choice"
Best tasting ice-cream for a well deserved cheat meal.
Hits the craving spot, everytime it never fails.
Caramal Chew Chew is my go to.
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ferrandosarah1998
February 06, 2023
"Why Ben and Jerry’s is good"
I loved Ben and Jerry’s ice cream, I love the fact that they have a large variety of flavours and my favourite one is probably cookie dough.
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MicheleHarris
January 01, 2023
"we need to talk."
you see. i am a true lover of ben and jerrys ice cream. before several minutes ago there wasn’t one flavour that i had the joy of indulging into that i didn’t thoroughly enjoy. ben and jerrys has always been my go to ice cream. feeling down? ben and jerry’s. feeling peckish? ben and jerrys. there isn’t one scenario where ben and jerrys isn’t the solution. but this all changed moments ago. i had recently purchased the cookie vermont-ster tub and was truly disappointed. the first layer really teased my taste buds and i was thrilled to dive in especially since it’s new year’s eve and i felt like a treat. after the top layer was consumed i was left with what felt like a bottomless tub of just vanilla. once j finally got to something that wasn’t just vanilla i was left speechless. the confusing coconut texture yet the minty taste left me baffled since there was nowhere that said they had coconut or mint in. now i’m not a mint lover so this threw me off. i tried to see past this odd flavour and texture but i just couldn’t. ben and jerry it seems you’ve really let yourselves go. as a lover for your ice cream im hurt. this is the first time and i hope it be the last that i’m truly disappointed in the results of that tub of your ice cream. please remove this flavour from all stores as for i feel like people may see the same views that i have. please don’t let it happen again. i’ll be hoping the next flavour is more enjoyable.
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ReneClark
December 24, 2022
"I have neen a long time customer"
I have neen a long time customer. Sorry to say the quality of the ice cream has declined exponentially. The ice cream is..well... not creamy anymore. I tried buying from other stores thinking perhaps it was there too long..sadly the consensus is...it is bad. I assume overproduction has caused the decline in quality. I will go to another brand for my binge tv watching going forward. Do better Ben and Jerry's. Paying $8 for a mini tub of ice cream I expect it to be good. One tub of toffee flavor barely had any ice cream at all....other flavors don't have flavor..my reg go to's are just sad. Also...they don't melt...i had my last one out for over an hour and while one would think it would be soupy it was still hard in the middle...like water melts when it is frozen...the way the flavors are tasteless I assume there is alot of water and sub par cream or milk.
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CarlosJenkins
December 09, 2022
"Dairy free is nice but what about those…"
Dairy free is nice but what about those of us who are also gluten free? Literally every dairy free ice cream flavor I see from y’all in stores, it’s filled with gluten. A little more inclusivity would be nice
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crazypeacock748
November 30, 2022
"Ben and Jerry’s Chocolate Fudge…"
Ben and Jerry’s Chocolate Fudge Brownie, purchased from 3 different stores, the brownie always disintegrates into powder. Would not recommend this flavour.
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crazyduck323
November 20, 2022
"there was no bleeping brownie bits in my…"
there was no bleeping brownie bits in my chocolate fudge brownie ice cream. i'm proper fuming and if this happens again i will not hear the end of it
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ColleenFowler
November 18, 2022
"First time I ever tried Ben and Jerry's…"
First time I ever tried Ben and Jerry's ice cream and I didn't like it .It was to salty it was the peanut butter and pretzel one gave me a upset stomach and made me feel like crap for the next day or two

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